EPISODE #31

The Dos and Don’ts of Offering A Money Back Guarantee

The decision to offer a money back guarantee for your Signature Program is not a simple, “yes” or “no” question. There are a number of different factors to consider, and if you do offer a money-back guarantee, there are best practices you must include in your policy.

In this episode I go through the pros and cons of offering a money-back guarantee and things to include in your policy if you decide to go that route.

Here are some key points in this episode:

[03:30] – What is a MBG and why would you offer it?

[05:59] – Design the terms carefully

[07:20] – 4 things to consider/ include

[10:30] – Example of a clearly stated MBG thewbh.com/64

[12:45] – How to deal with angry clients

[15:20] – Is an MBG right for you

Links Mentioned In This Episode:

Example of a clearly stated MBG thewbh.com/64

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